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TikTok Shop马来西亚平台佣金规则
130122025-06-20 10:30
2025-06-20 10:30
13012
，选品到爆品全链路运营，抢先报名！
什么是市场佣金
市场佣金是 TikTok Shop 根据产品价格向马来西亚所有卖家收取的费用。
TikTokShop 的市场佣金是多少？
平台佣金率请参考(以下平台佣金率不含VAT)：
Cluster | Category | Subcategory | Commission fee rate (SST exclusive) |
Electronics | Automotive & Motorcycle | Car Electronics | 3.50% |
Beauty & Personal Care | Personal Care Appliances | 3.00% | |
Computers & Office Equipment | Data Storage & Software | 2.50% | |
Computers & Office Equipment | Desktop & Laptop Components | 2.50% | |
Computers & Office Equipment | Desktop Computers, Laptops & Tablets | 2.50% | |
Computers & Office Equipment | Network Components | 2.50% | |
Computers & Office Equipment | Office Equipment | 3.00% | |
Computers & Office Equipment | Peripherals & Accessories | 3.50% | |
Household Appliances | Commercial Appliances | 2.50% | |
Household Appliances | Home Appliances | 2.50% | |
Household Appliances | Kitchen Appliances | 2.50% | |
Household Appliances | Large Home Appliances | 2.50% | |
Phones & Electronics | Gaming & Consoles | 2.50% | |
Phones & Electronics | Audio & Video | 4.00% | |
Phones & Electronics | Cameras & Photography | 2.50% | |
Phones & Electronics | Education Devices | 4.00% | |
Phones & Electronics | Phone Accessories | 4.00% | |
Phones & Electronics | Phones & Tablets | 2.50% | |
Phones & Electronics | Smart & Wearable Devices | 2.50% | |
Phones & Electronics | Tablet & Computer Accessories | 2.50% | |
Phones & Electronics | Universal Accessories | 4.00% | |
Textiles & Soft Furnishings | Fabrics & Sewing Supplies | 4.00% | |
Fashion | Fashion Accessories | Clothes Accessories | 4.00% |
Fashion Accessories | Costume Jewellery & Accessories | 4.00% | |
Fashion Accessories | Dressmaking Fabrics | 4.00% | |
Fashion Accessories | Eyewear | 4.00% | |
Fashion Accessories | Hair Accessories | 4.00% | |
Fashion Accessories | Hair Extensions & Wigs | 4.00% | |
Fashion Accessories | Watches & Accessories | 4.00% | |
Jewellery Accessories & Derivatives | Amber | 4.00% | |
Jewellery Accessories & Derivatives | Artificial Gemstones | 4.00% | |
Jewellery Accessories & Derivatives | Diamond | 4.00% | |
Jewellery Accessories & Derivatives | Gold | 4.00% | |
Jewellery Accessories & Derivatives | Jade | 4.00% | |
Jewellery Accessories & Derivatives | Mellite | 4.00% | |
Jewellery Accessories & Derivatives | Natural Crystal | 4.00% | |
Jewellery Accessories & Derivatives | Non-natural Crystal | 4.00% | |
Jewellery Accessories & Derivatives | Pearl | 4.00% | |
Jewellery Accessories & Derivatives | Platinum & Carat Gold | 4.00% | |
Jewellery Accessories & Derivatives | Ruby, Sapphire & Emerald | 4.00% | |
Jewellery Accessories & Derivatives | Semiprecious Stones | 4.00% | |
Jewellery Accessories & Derivatives | Silver | 4.00% | |
Luggage & Bags | Bag Accessories | 4.00% | |
Luggage & Bags | Functional Bags | 4.00% | |
Luggage & Bags | Luggage & Travel Bags | 4.00% | |
Luggage & Bags | Men's Bags | 4.00% | |
Luggage & Bags | Women's Bags | 4.00% | |
Menswear & Underwear | Men's Bottoms | 4.00% | |
Menswear & Underwear | Men's Sleepwear & Loungewear | 4.00% | |
Menswear & Underwear | Men's Special Clothing | 4.00% | |
Menswear & Underwear | Men's Suits & Overalls | 4.00% | |
Menswear & Underwear | Men's Tops | 4.00% | |
Menswear & Underwear | Men's Underwear | 4.00% | |
Muslim Fashion | Hijabs | 4.00% | |
Muslim Fashion | Islamic Accessories | 4.00% | |
Muslim Fashion | Islamic Sportswear | 4.00% | |
Muslim Fashion | Kids' Islamic Clothing | 4.00% | |
Muslim Fashion | Men's Islamic Clothing | 4.00% | |
Muslim Fashion | Outerwear | 4.00% | |
Muslim Fashion | Prayer Attire & Equipment | 4.00% | |
Muslim Fashion | Umroh Equipment | 4.00% | |
Muslim Fashion | Women's Islamic Clothing | 4.00% | |
Shoes | Men's Shoes | 4.00% | |
Shoes | Shoe Accessories | 4.00% | |
Shoes | Women's Shoes | 4.00% | |
Sports & Outdoor | Swimwear, Surfwear & Wetsuits | 4.00% | |
Womenswear & Underwear | Women's Bottoms | 4.00% | |
Womenswear & Underwear | Women's Dresses | 4.00% | |
Womenswear & Underwear | Women's Sleepwear & Loungewear | 4.00% | |
Womenswear & Underwear | Women's Special Clothing | 4.00% | |
Womenswear & Underwear | Women's Suits & Overalls | 4.00% | |
Womenswear & Underwear | Women's Tops | 4.00% | |
Womenswear & Underwear | Women's Underwear | 4.00% | |
FMCG | Baby & Maternity | Baby Care & Health | 3.50% |
Baby & Maternity | Baby Clothing & Shoes | 4.00% | |
Baby & Maternity | Baby Fashion Accessories | 4.00% | |
Baby & Maternity | Baby Furniture | 4.00% | |
Baby & Maternity | Baby Safety | 4.00% | |
Baby & Maternity | Baby Toys | 4.00% | |
Baby & Maternity | Baby Travel Essentials | 4.00% | |
Baby & Maternity | Formula Milk & Baby Food | 3.00% | |
Baby & Maternity | Maternity Supplies | 4.00% | |
Baby & Maternity | Nursing & Feeding | 3.00% | |
Beauty & Personal Care | Bath & Body Care | 3.50% | |
Beauty & Personal Care | Eye & Ear Care | 3.00% | |
Beauty & Personal Care | Feminine Care | 3.00% | |
Beauty & Personal Care | Hair Care & Styling | 3.50% | |
Beauty & Personal Care | Hand, Foot & Nail Care | 4.00% | |
Beauty & Personal Care | Makeup & Perfume | 4.00% | |
Beauty & Personal Care | Men's Care | 4.00% | |
Beauty & Personal Care | Nasal & Oral Care | 3.00% | |
Beauty & Personal Care | Personal Care Appliances | 3.00% | |
Beauty & Personal Care | Skincare | 3.50% | |
Beauty & Personal Care | Special Personal Care | 3.00% | |
Food & Beverages | Baking | 0.00% | |
Food & Beverages | Drinks | 3.50% | |
Food & Beverages | Fresh & Frozen Food | 0.00% | |
Food & Beverages | Instant Food | 3.50% | |
Food & Beverages | Milk & Dairy | 3.50% | |
Food & Beverages | Snacks | 3.50% | |
Food & Beverages | Staples & Cooking Essentials | 0.00% | |
Health | Alternative Medications & Treatments | 3.50% | |
Health | Food Supplement | 3.50% | |
Health | Medical Supplies | 3.50% | |
Health | OTC Medications & Treatments | 3.50% | |
Home Supplies | Home Care Supplies | 4.00% | |
Kids' Fashion | Boys' Clothes | 4.00% | |
Kids' Fashion | Boys' Footwear | 4.00% | |
Kids' Fashion | Girls' Clothes | 4.00% | |
Kids' Fashion | Girls' Footwear | 4.00% | |
Kids' Fashion | Kids' Fashion Accessories | 4.00% | |
Pet Supplies | Bird Supplies | 3.50% | |
Pet Supplies | Dog & Cat Accessories | 3.50% | |
Pet Supplies | Dog & Cat Clothing | 3.50% | |
Pet Supplies | Dog & Cat Food | 3.50% | |
Pet Supplies | Dog & Cat Furniture | 3.50% | |
Pet Supplies | Dog & Cat Grooming | 3.50% | |
Pet Supplies | Dog & Cat Healthcare | 3.50% | |
Pet Supplies | Dog & Cat Litter | 3.50% | |
Pet Supplies | Farm Animal & Poultry Supplies | 3.50% | |
Pet Supplies | Fish & Aquatic Supplies | 3.50% | |
Pet Supplies | Reptile & Amphibian Supplies | 3.50% | |
Pet Supplies | Small Animal Supplies | 3.50% | |
Toys & Hobbies | Classic & Novelty Toys | 4.00% | |
Toys & Hobbies | DIY | 4.00% | |
Toys & Hobbies | Dolls & Stuffed Toys | 4.00% | |
Toys & Hobbies | Educational Toys | 4.00% | |
Toys & Hobbies | Electric & Remote Control Toys | 4.00% | |
Toys & Hobbies | Games & Puzzles | 4.00% | |
Toys & Hobbies | Sports & Outdoor Play | 4.00% | |
Home & Living | Automotive & Motorcycle | Car Electronics | 3.50% |
Automotive & Motorcycle | Car Exterior Accessories | 3.50% | |
Automotive & Motorcycle | Car Interior Accessories | 3.50% | |
Automotive & Motorcycle | Car Lights | 3.50% | |
Automotive & Motorcycle | Car Repair Tools | 3.50% | |
Automotive & Motorcycle | Car Washing & Maintenance | 3.50% | |
Automotive & Motorcycle | Motorcycle Accessories | 3.50% | |
Automotive & Motorcycle | Motorcycle Parts | 3.50% | |
Baby & Maternity | Baby Care & Health | 3.50% | |
Baby & Maternity | Baby Clothing & Shoes | 4.00% | |
Baby & Maternity | Baby Fashion Accessories | 4.00% | |
Baby & Maternity | Baby Furniture | 4.00% | |
Baby & Maternity | Baby Safety | 4.00% | |
Baby & Maternity | Baby Toys | 4.00% | |
Baby & Maternity | Baby Travel Essentials | 4.00% | |
Baby & Maternity | Maternity Supplies | 4.00% | |
Baby & Maternity | Nursing & Feeding | 3.00% | |
Collections | Entertainment | 4.00% | |
Collections | Trading Cards & Accessories | 4.00% | |
Computers & Office Equipment | Office Equipment | 3.00% | |
Computers & Office Equipment | Office Stationery & Supplies | 3.00% | |
Furniture | Children's Furniture | 4.00% | |
Furniture | Commercial Furniture | 4.00% | |
Furniture | Furniture Parts | 4.00% | |
Furniture | Indoor Furniture | 4.00% | |
Furniture | Outdoor Furniture | 4.00% | |
Home Improvement | Bathroom Fixtures | 4.00% | |
Home Improvement | Building Supplies | 3.50% | |
Home Improvement | Electrical Equipment & Supplies | 3.50% | |
Home Improvement | Garden Supplies | 4.00% | |
Home Improvement | Kitchen Fixtures | 4.00% | |
Home Improvement | Lights & Lighting | 4.00% | |
Home Improvement | Security & Safety | 3.00% | |
Home Improvement | Smart Home Systems | 3.00% | |
Home Improvement | Solar & Wind Power | 3.50% | |
Home Supplies | Bathroom Supplies | 4.00% | |
Home Supplies | Festive & Party Supplies | 4.00% | |
Home Supplies | Home Care Supplies | 4.00% | |
Home Supplies | Home Decor | 4.00% | |
Home Supplies | Home Organizers | 4.00% | |
Home Supplies | Laundry Tools & Accessories | 4.00% | |
Home Supplies | Miscellaneous Home | 4.00% | |
Kids' Fashion | Boys' Clothes | 4.00% | |
Kids' Fashion | Boys' Footwear | 4.00% | |
Kids' Fashion | Girls' Clothes | 4.00% | |
Kids' Fashion | Girls' Footwear | 4.00% | |
Kids' Fashion | Kids' Fashion Accessories | 4.00% | |
Kitchenware | Bakeware | 4.00% | |
Kitchenware | Bar & Wine Utensils | 4.00% | |
Kitchenware | Barbecue | 4.00% | |
Kitchenware | Cookware | 4.00% | |
Kitchenware | Cutlery & Tableware | 4.00% | |
Kitchenware | Drinkware | 4.00% | |
Kitchenware | Kitchen Knives | 4.00% | |
Kitchenware | Kitchen Utensils & Gadgets | 4.00% | |
Kitchenware | Tea & Coffeeware | 4.00% | |
Pet Supplies | Bird Supplies | 3.50% | |
Pet Supplies | Dog & Cat Accessories | 3.50% | |
Pet Supplies | Dog & Cat Clothing | 3.50% | |
Pet Supplies | Dog & Cat Food | 3.50% | |
Pet Supplies | Dog & Cat Furniture | 3.50% | |
Pet Supplies | Dog & Cat Grooming | 3.50% | |
Pet Supplies | Dog & Cat Healthcare | 3.50% | |
Pet Supplies | Dog & Cat Litter | 3.50% | |
Pet Supplies | Farm Animal & Poultry Supplies | 3.50% | |
Pet Supplies | Fish & Aquatic Supplies | 3.50% | |
Pet Supplies | Reptile & Amphibian Supplies | 3.50% | |
Pet Supplies | Small Animal Supplies | 3.50% | |
Textiles & Soft Furnishings | Bedding | 4.00% | |
Textiles & Soft Furnishings | Fabrics & Sewing Supplies | 4.00% | |
Textiles & Soft Furnishings | Household Textiles | 4.00% | |
Tools & Hardware | Garden Tools | 4.00% | |
Tools & Hardware | Hand Tools | 4.00% | |
Tools & Hardware | Hardware | 4.00% | |
Tools & Hardware | Measuring Tools | 4.00% | |
Tools & Hardware | Power Tools | 4.00% | |
Tools & Hardware | Pumps & Plumbing | 4.00% | |
Tools & Hardware | Soldering Equipment | 4.00% | |
Tools & Hardware | Tool Organizers | 4.00% | |
Toys & Hobbies | Classic & Novelty Toys | 4.00% | |
Toys & Hobbies | DIY | 4.00% | |
Toys & Hobbies | Dolls & Stuffed Toys | 4.00% | |
Toys & Hobbies | Educational Toys | 4.00% | |
Toys & Hobbies | Electric & Remote Control Toys | 4.00% | |
Toys & Hobbies | Games & Puzzles | 4.00% | |
Toys & Hobbies | Musical Instruments & Accessories | 3.50% | |
Toys & Hobbies | Sports & Outdoor Play | 4.00% | |
Jewelry | Jewellery Accessories & Derivatives | Artificial Gemstones | 4.00% |
Jewellery Accessories & Derivatives | Gold | 4.00% | |
Jewellery Accessories & Derivatives | Jade | 4.00% | |
Jewellery Accessories & Derivatives | Natural Crystal | 4.00% | |
Jewellery Accessories & Derivatives | Non-natural Crystal | 4.00% | |
Jewellery Accessories & Derivatives | Pearl | 4.00% | |
Jewellery Accessories & Derivatives | Semiprecious Stones | 4.00% | |
Jewellery Accessories & Derivatives | Silver | 4.00% | |
Lifestyle | Automotive & Motorcycle | Auto Replacement Parts | 3.50% |
Automotive & Motorcycle | Car Electronics | 3.50% | |
Automotive & Motorcycle | Car Exterior Accessories | 3.50% | |
Automotive & Motorcycle | Car Interior Accessories | 3.50% | |
Automotive & Motorcycle | Car Lights | 3.50% | |
Automotive & Motorcycle | Car Repair Tools | 3.50% | |
Automotive & Motorcycle | Car Washing & Maintenance | 3.50% | |
Automotive & Motorcycle | Motorcycle Accessories | 3.50% | |
Automotive & Motorcycle | Motorcycle Parts | 3.50% | |
Automotive & Motorcycle | Quads, Motorhomes & Boats | 3.50% | |
Beauty & Personal Care | Personal Care Appliances | 3.00% | |
Books, Magazines & Audio | Children's & Infants' Books | 3.50% | |
Books, Magazines & Audio | Economics & Management | 3.50% | |
Books, Magazines & Audio | Education & Schooling | 3.50% | |
Books, Magazines & Audio | Humanities & Social Sciences | 3.50% | |
Books, Magazines & Audio | Lifestyle & Hobbies | 3.50% | |
Books, Magazines & Audio | Literature & Art | 3.50% | |
Books, Magazines & Audio | Science & Technology | 3.50% | |
Collections | Entertainment | 4.00% | |
Collections | Sports Collectibles | 4.00% | |
Collections | Trading Cards & Accessories | 4.00% | |
Computers & Office Equipment | Office Stationery & Supplies | 3.00% | |
Furniture | Children's Furniture | 4.00% | |
Furniture | Commercial Furniture | 4.00% | |
Furniture | Furniture Parts | 4.00% | |
Furniture | Indoor Furniture | 4.00% | |
Furniture | Outdoor Furniture | 4.00% | |
Home Improvement | Bathroom Fixtures | 4.00% | |
Home Improvement | Building Supplies | 3.50% | |
Home Improvement | Electrical Equipment & Supplies | 3.50% | |
Home Improvement | Garden Supplies | 4.00% | |
Home Improvement | Kitchen Fixtures | 4.00% | |
Home Improvement | Lights & Lighting | 4.00% | |
Home Improvement | Security & Safety | 3.00% | |
Home Improvement | Smart Home Systems | 3.00% | |
Home Improvement | Solar & Wind Power | 3.50% | |
Home Supplies | Bathroom Supplies | 4.00% | |
Home Supplies | Festive & Party Supplies | 4.00% | |
Home Supplies | Home Care Supplies | 4.00% | |
Home Supplies | Home Decor | 4.00% | |
Home Supplies | Home Organizers | 4.00% | |
Home Supplies | Laundry Tools & Accessories | 4.00% | |
Home Supplies | Miscellaneous Home | 4.00% | |
Kitchenware | Bakeware | 4.00% | |
Kitchenware | Bar & Wine Utensils | 4.00% | |
Kitchenware | Barbecue | 4.00% | |
Kitchenware | Cookware | 4.00% | |
Kitchenware | Cutlery & Tableware | 4.00% | |
Kitchenware | Drinkware | 4.00% | |
Kitchenware | Kitchen Knives | 4.00% | |
Kitchenware | Kitchen Utensils & Gadgets | 4.00% | |
Kitchenware | Tea & Coffeeware | 4.00% | |
Sports & Outdoor | Ball Sports Equipment | 4.00% | |
Sports & Outdoor | Camping & Hiking Equipment | 4.00% | |
Sports & Outdoor | Fan Shop | 4.00% | |
Sports & Outdoor | Fitness Equipment | 4.00% | |
Sports & Outdoor | Leisure & Outdoor Recreation Equipment | 4.00% | |
Sports & Outdoor | Sport & Outdoor Clothing | 4.00% | |
Sports & Outdoor | Sports & Outdoor Accessories | 4.00% | |
Sports & Outdoor | Sports Footwear | 4.00% | |
Sports & Outdoor | Swimwear, Surfwear & Wetsuits | 4.00% | |
Sports & Outdoor | Water Sports Equipment | 4.00% | |
Textiles & Soft Furnishings | Bedding | 4.00% | |
Textiles & Soft Furnishings | Fabrics & Sewing Supplies | 4.00% | |
Textiles & Soft Furnishings | Household Textiles | 4.00% | |
Tools & Hardware | Garden Tools | 4.00% | |
Tools & Hardware | Hand Tools | 4.00% | |
Tools & Hardware | Hardware | 4.00% | |
Tools & Hardware | Measuring Tools | 4.00% | |
Tools & Hardware | Power Tools | 4.00% | |
Tools & Hardware | Pumps & Plumbing | 4.00% | |
Tools & Hardware | Soldering Equipment | 4.00% | |
Tools & Hardware | Tool Organizers | 4.00% | |
Toys & Hobbies | Musical Instruments & Accessories | 3.50% | |
Sports & Outdoors | Collections | Sports Collectibles | 4.00% |
Sports & Outdoor | Ball Sports Equipment | 4.00% | |
Sports & Outdoor | Camping & Hiking Equipment | 4.00% | |
Sports & Outdoor | Fan Shop | 4.00% | |
Sports & Outdoor | Fitness Equipment | 4.00% | |
Sports & Outdoor | Leisure & Outdoor Recreation Equipment | 4.00% | |
Sports & Outdoor | Sport & Outdoor Clothing | 4.00% | |
Sports & Outdoor | Sports & Outdoor Accessories | 4.00% | |
Sports & Outdoor | Sports Footwear | 4.00% | |
Sports & Outdoor | Swimwear, Surfwear & Wetsuits | 4.00% | |
Sports & Outdoor | Water Sports Equipment | 4.00% |
如何按产品细分类目计算您的市场佣金
示例 1：仅订购一种类目的产品。
买家购买一把吉他。
原价：MYR 1000
卖家折扣：MYR 100
折扣后小计：MYR 900
吉他的子类别是家居与生活 -> 玩具和爱好 -> 乐器及配件； 因此，适用的市场佣金率为 3.5%（不包括 VAT）。
市场佣金计算如下：
原价 | MYR 1000 |
卖家折扣 | MYR 100 |
折扣后小计 | MYR 900 |
佣金率 | 3.5% |
SST税 | 10% |
后佣金率 | 3.85% |
市场佣金费= 折扣后小计 x SST 后佣金率 | MYR 34.65 |
FAQ
谁将被收取佣金费用？
马来西亚 TikTok Shop 平台上的所有 TikTok Shop 卖家。
什么是“有效订单”？
有效订单是指已经成功交付给买家并被买家接受的已付款订单。 取消或全额退回或退款的订单不被视为有效订单。
如何收取佣金？
市场佣金费用将直接从订单结算中扣除。
市场佣金是否已含税？
上述表中的市场佣金费率不包括 SST税。
每笔订单扣除的市场佣金包含SST税。
市场佣金是否有豁免？
是的。 有两项豁免。
新入驻TikTok Shop 马来西亚的店铺在入驻起 90 天内免收市场佣金。
对于客户通过商城成功购买的产品，卖家将享受 0% 的市场佣金豁免。 政策详情如下：
适用卖家：所有卖家。
适用场景：如果客户通过 TikTok 应用内的商城成功购买产品，则该订单的相应产品将被视为可免除市场佣金的产品。 根据购物中心 0% 豁免政策，该产品将获得 0% 市场佣金豁免。
本政策生效日期：2023年8月11日10:00起至另行通知
只有来自这 2 个入口点（标有方形红色框）的产品才会被视为商城入口点：
我在哪里可以查看有效订单所收取的佣金金额详情？
您可以在TikTok Shop 卖家中心->资产->订单结算账单->查看详情中看到。
注意：屏幕截图仅供参考。 实际界面显示和费率可能有所不同。
退款流程是什么样的？
如果整个订单被退回，则全额佣金将退还给卖家。 如果部分订单被退款，则退款商品所收取的佣金将退还给卖家。
由于这是一项应收费用，是否会收到一张发票，发票是否会写 TikTok Shop 当月收取的全部市场佣金金额？
是的，您将在下个月收到上个月计费周期的发票。 您可以前往财务->发票中心->平台服务费下载发票。
注：佣金费用目前列在平台服务费发票下。
注意：屏幕截图仅供参考。 实际界面显示和费率可能有所不同。
如果 TikTok Shop 上有一个新类目，而我的产品恰好属于该类目，那么市场佣金费率是多少？
我们将在新类目推出之前指定特定的市场佣金费率。 但是，如果尚未为新类目指定具体费率，则默认情况下，市场佣金费率为 2.0%。
如果我不确定我的产品的市场佣金费率是多少，会发生什么？
您可以在 TikTok Shop 卖家中心 -> 帮助中心联系我们的支持团队。
或者您也可以在“票证日志”中提交查询票证，或者请随时通过“在线支持”联系我们的支持代表
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已成功开通5000+账户
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30天卖出千万GMV，这款“能吐出脏东西”的美白漱口水在TikTok美区爆火可视化清洁击中刚需，老外真的太吃这一套了。
跨境热点速览 | 越南电商新规7月1日起实施；Shopee印尼斋月促销期间食品饮料销量暴增来看看跨境圈又有哪些事儿发生~
逃不过！亚马逊报送港、美主体涉税数据“境外架构”隔离，正在加速失效。
拉美电商迈向2153.1亿美元！2026年仍值得入场“规模扩大” 与 “竞争加深” 并行。
3年产值翻三倍！河南县城靠“宠物粮”拿下20亿，出口45个国家全球宠物食品领域的中国力量。
靠一件吊带裙，TikTok卖家7天拿下百万订单国产女装杀疯了，这件清凉单品在TikTok卖了上千万
月销2万+的低敏洗衣液，一个被低估的百亿级高复购赛道一个“无香精”标签，如何撬动百亿美金的洗衣液市场？
美区TikTok保健品赛道杀出黑马！销售额破240万美元，2000名创作者如何撬动黑马产品93%销售额？一款美区饮品销售破240万美元，93%来自2000+名达人，腰部达人成最大推手。
TikTok卖家别光盯着流量，先把这3件事想明白竞争只会越来越激烈
拉美电商迈向2153.1亿美元！2026年仍值得入场“规模扩大” 与 “竞争加深” 并行。
跨境热点速览 | 越南电商新规7月1日起实施；Shopee印尼斋月促销期间食品饮料销量暴增来看看跨境圈又有哪些事儿发生~
逃不过！亚马逊报送港、美主体涉税数据“境外架构”隔离，正在加速失效。
30天卖出千万GMV，这款“能吐出脏东西”的美白漱口水在TikTok美区爆火可视化清洁击中刚需，老外真的太吃这一套了。
TikTok Shop马来西亚平台佣金规则
TikTok知识大纲
2025-06-20 10:30
13012
什么是市场佣金
市场佣金是 TikTok Shop 根据产品价格向马来西亚所有卖家收取的费用。
TikTokShop 的市场佣金是多少？
平台佣金率请参考(以下平台佣金率不含VAT)：
Cluster | Category | Subcategory | Commission fee rate (SST exclusive) |
Electronics | Automotive & Motorcycle | Car Electronics | 3.50% |
Beauty & Personal Care | Personal Care Appliances | 3.00% | |
Computers & Office Equipment | Data Storage & Software | 2.50% | |
Computers & Office Equipment | Desktop & Laptop Components | 2.50% | |
Computers & Office Equipment | Desktop Computers, Laptops & Tablets | 2.50% | |
Computers & Office Equipment | Network Components | 2.50% | |
Computers & Office Equipment | Office Equipment | 3.00% | |
Computers & Office Equipment | Peripherals & Accessories | 3.50% | |
Household Appliances | Commercial Appliances | 2.50% | |
Household Appliances | Home Appliances | 2.50% | |
Household Appliances | Kitchen Appliances | 2.50% | |
Household Appliances | Large Home Appliances | 2.50% | |
Phones & Electronics | Gaming & Consoles | 2.50% | |
Phones & Electronics | Audio & Video | 4.00% | |
Phones & Electronics | Cameras & Photography | 2.50% | |
Phones & Electronics | Education Devices | 4.00% | |
Phones & Electronics | Phone Accessories | 4.00% | |
Phones & Electronics | Phones & Tablets | 2.50% | |
Phones & Electronics | Smart & Wearable Devices | 2.50% | |
Phones & Electronics | Tablet & Computer Accessories | 2.50% | |
Phones & Electronics | Universal Accessories | 4.00% | |
Textiles & Soft Furnishings | Fabrics & Sewing Supplies | 4.00% | |
Fashion | Fashion Accessories | Clothes Accessories | 4.00% |
Fashion Accessories | Costume Jewellery & Accessories | 4.00% | |
Fashion Accessories | Dressmaking Fabrics | 4.00% | |
Fashion Accessories | Eyewear | 4.00% | |
Fashion Accessories | Hair Accessories | 4.00% | |
Fashion Accessories | Hair Extensions & Wigs | 4.00% | |
Fashion Accessories | Watches & Accessories | 4.00% | |
Jewellery Accessories & Derivatives | Amber | 4.00% | |
Jewellery Accessories & Derivatives | Artificial Gemstones | 4.00% | |
Jewellery Accessories & Derivatives | Diamond | 4.00% | |
Jewellery Accessories & Derivatives | Gold | 4.00% | |
Jewellery Accessories & Derivatives | Jade | 4.00% | |
Jewellery Accessories & Derivatives | Mellite | 4.00% | |
Jewellery Accessories & Derivatives | Natural Crystal | 4.00% | |
Jewellery Accessories & Derivatives | Non-natural Crystal | 4.00% | |
Jewellery Accessories & Derivatives | Pearl | 4.00% | |
Jewellery Accessories & Derivatives | Platinum & Carat Gold | 4.00% | |
Jewellery Accessories & Derivatives | Ruby, Sapphire & Emerald | 4.00% | |
Jewellery Accessories & Derivatives | Semiprecious Stones | 4.00% | |
Jewellery Accessories & Derivatives | Silver | 4.00% | |
Luggage & Bags | Bag Accessories | 4.00% | |
Luggage & Bags | Functional Bags | 4.00% | |
Luggage & Bags | Luggage & Travel Bags | 4.00% | |
Luggage & Bags | Men's Bags | 4.00% | |
Luggage & Bags | Women's Bags | 4.00% | |
Menswear & Underwear | Men's Bottoms | 4.00% | |
Menswear & Underwear | Men's Sleepwear & Loungewear | 4.00% | |
Menswear & Underwear | Men's Special Clothing | 4.00% | |
Menswear & Underwear | Men's Suits & Overalls | 4.00% | |
Menswear & Underwear | Men's Tops | 4.00% | |
Menswear & Underwear | Men's Underwear | 4.00% | |
Muslim Fashion | Hijabs | 4.00% | |
Muslim Fashion | Islamic Accessories | 4.00% | |
Muslim Fashion | Islamic Sportswear | 4.00% | |
Muslim Fashion | Kids' Islamic Clothing | 4.00% | |
Muslim Fashion | Men's Islamic Clothing | 4.00% | |
Muslim Fashion | Outerwear | 4.00% | |
Muslim Fashion | Prayer Attire & Equipment | 4.00% | |
Muslim Fashion | Umroh Equipment | 4.00% | |
Muslim Fashion | Women's Islamic Clothing | 4.00% | |
Shoes | Men's Shoes | 4.00% | |
Shoes | Shoe Accessories | 4.00% | |
Shoes | Women's Shoes | 4.00% | |
Sports & Outdoor | Swimwear, Surfwear & Wetsuits | 4.00% | |
Womenswear & Underwear | Women's Bottoms | 4.00% | |
Womenswear & Underwear | Women's Dresses | 4.00% | |
Womenswear & Underwear | Women's Sleepwear & Loungewear | 4.00% | |
Womenswear & Underwear | Women's Special Clothing | 4.00% | |
Womenswear & Underwear | Women's Suits & Overalls | 4.00% | |
Womenswear & Underwear | Women's Tops | 4.00% | |
Womenswear & Underwear | Women's Underwear | 4.00% | |
FMCG | Baby & Maternity | Baby Care & Health | 3.50% |
Baby & Maternity | Baby Clothing & Shoes | 4.00% | |
Baby & Maternity | Baby Fashion Accessories | 4.00% | |
Baby & Maternity | Baby Furniture | 4.00% | |
Baby & Maternity | Baby Safety | 4.00% | |
Baby & Maternity | Baby Toys | 4.00% | |
Baby & Maternity | Baby Travel Essentials | 4.00% | |
Baby & Maternity | Formula Milk & Baby Food | 3.00% | |
Baby & Maternity | Maternity Supplies | 4.00% | |
Baby & Maternity | Nursing & Feeding | 3.00% | |
Beauty & Personal Care | Bath & Body Care | 3.50% | |
Beauty & Personal Care | Eye & Ear Care | 3.00% | |
Beauty & Personal Care | Feminine Care | 3.00% | |
Beauty & Personal Care | Hair Care & Styling | 3.50% | |
Beauty & Personal Care | Hand, Foot & Nail Care | 4.00% | |
Beauty & Personal Care | Makeup & Perfume | 4.00% | |
Beauty & Personal Care | Men's Care | 4.00% | |
Beauty & Personal Care | Nasal & Oral Care | 3.00% | |
Beauty & Personal Care | Personal Care Appliances | 3.00% | |
Beauty & Personal Care | Skincare | 3.50% | |
Beauty & Personal Care | Special Personal Care | 3.00% | |
Food & Beverages | Baking | 0.00% | |
Food & Beverages | Drinks | 3.50% | |
Food & Beverages | Fresh & Frozen Food | 0.00% | |
Food & Beverages | Instant Food | 3.50% | |
Food & Beverages | Milk & Dairy | 3.50% | |
Food & Beverages | Snacks | 3.50% | |
Food & Beverages | Staples & Cooking Essentials | 0.00% | |
Health | Alternative Medications & Treatments | 3.50% | |
Health | Food Supplement | 3.50% | |
Health | Medical Supplies | 3.50% | |
Health | OTC Medications & Treatments | 3.50% | |
Home Supplies | Home Care Supplies | 4.00% | |
Kids' Fashion | Boys' Clothes | 4.00% | |
Kids' Fashion | Boys' Footwear | 4.00% | |
Kids' Fashion | Girls' Clothes | 4.00% | |
Kids' Fashion | Girls' Footwear | 4.00% | |
Kids' Fashion | Kids' Fashion Accessories | 4.00% | |
Pet Supplies | Bird Supplies | 3.50% | |
Pet Supplies | Dog & Cat Accessories | 3.50% | |
Pet Supplies | Dog & Cat Clothing | 3.50% | |
Pet Supplies | Dog & Cat Food | 3.50% | |
Pet Supplies | Dog & Cat Furniture | 3.50% | |
Pet Supplies | Dog & Cat Grooming | 3.50% | |
Pet Supplies | Dog & Cat Healthcare | 3.50% | |
Pet Supplies | Dog & Cat Litter | 3.50% | |
Pet Supplies | Farm Animal & Poultry Supplies | 3.50% | |
Pet Supplies | Fish & Aquatic Supplies | 3.50% | |
Pet Supplies | Reptile & Amphibian Supplies | 3.50% | |
Pet Supplies | Small Animal Supplies | 3.50% | |
Toys & Hobbies | Classic & Novelty Toys | 4.00% | |
Toys & Hobbies | DIY | 4.00% | |
Toys & Hobbies | Dolls & Stuffed Toys | 4.00% | |
Toys & Hobbies | Educational Toys | 4.00% | |
Toys & Hobbies | Electric & Remote Control Toys | 4.00% | |
Toys & Hobbies | Games & Puzzles | 4.00% | |
Toys & Hobbies | Sports & Outdoor Play | 4.00% | |
Home & Living | Automotive & Motorcycle | Car Electronics | 3.50% |
Automotive & Motorcycle | Car Exterior Accessories | 3.50% | |
Automotive & Motorcycle | Car Interior Accessories | 3.50% | |
Automotive & Motorcycle | Car Lights | 3.50% | |
Automotive & Motorcycle | Car Repair Tools | 3.50% | |
Automotive & Motorcycle | Car Washing & Maintenance | 3.50% | |
Automotive & Motorcycle | Motorcycle Accessories | 3.50% | |
Automotive & Motorcycle | Motorcycle Parts | 3.50% | |
Baby & Maternity | Baby Care & Health | 3.50% | |
Baby & Maternity | Baby Clothing & Shoes | 4.00% | |
Baby & Maternity | Baby Fashion Accessories | 4.00% | |
Baby & Maternity | Baby Furniture | 4.00% | |
Baby & Maternity | Baby Safety | 4.00% | |
Baby & Maternity | Baby Toys | 4.00% | |
Baby & Maternity | Baby Travel Essentials | 4.00% | |
Baby & Maternity | Maternity Supplies | 4.00% | |
Baby & Maternity | Nursing & Feeding | 3.00% | |
Collections | Entertainment | 4.00% | |
Collections | Trading Cards & Accessories | 4.00% | |
Computers & Office Equipment | Office Equipment | 3.00% | |
Computers & Office Equipment | Office Stationery & Supplies | 3.00% | |
Furniture | Children's Furniture | 4.00% | |
Furniture | Commercial Furniture | 4.00% | |
Furniture | Furniture Parts | 4.00% | |
Furniture | Indoor Furniture | 4.00% | |
Furniture | Outdoor Furniture | 4.00% | |
Home Improvement | Bathroom Fixtures | 4.00% | |
Home Improvement | Building Supplies | 3.50% | |
Home Improvement | Electrical Equipment & Supplies | 3.50% | |
Home Improvement | Garden Supplies | 4.00% | |
Home Improvement | Kitchen Fixtures | 4.00% | |
Home Improvement | Lights & Lighting | 4.00% | |
Home Improvement | Security & Safety | 3.00% | |
Home Improvement | Smart Home Systems | 3.00% | |
Home Improvement | Solar & Wind Power | 3.50% | |
Home Supplies | Bathroom Supplies | 4.00% | |
Home Supplies | Festive & Party Supplies | 4.00% | |
Home Supplies | Home Care Supplies | 4.00% | |
Home Supplies | Home Decor | 4.00% | |
Home Supplies | Home Organizers | 4.00% | |
Home Supplies | Laundry Tools & Accessories | 4.00% | |
Home Supplies | Miscellaneous Home | 4.00% | |
Kids' Fashion | Boys' Clothes | 4.00% | |
Kids' Fashion | Boys' Footwear | 4.00% | |
Kids' Fashion | Girls' Clothes | 4.00% | |
Kids' Fashion | Girls' Footwear | 4.00% | |
Kids' Fashion | Kids' Fashion Accessories | 4.00% | |
Kitchenware | Bakeware | 4.00% | |
Kitchenware | Bar & Wine Utensils | 4.00% | |
Kitchenware | Barbecue | 4.00% | |
Kitchenware | Cookware | 4.00% | |
Kitchenware | Cutlery & Tableware | 4.00% | |
Kitchenware | Drinkware | 4.00% | |
Kitchenware | Kitchen Knives | 4.00% | |
Kitchenware | Kitchen Utensils & Gadgets | 4.00% | |
Kitchenware | Tea & Coffeeware | 4.00% | |
Pet Supplies | Bird Supplies | 3.50% | |
Pet Supplies | Dog & Cat Accessories | 3.50% | |
Pet Supplies | Dog & Cat Clothing | 3.50% | |
Pet Supplies | Dog & Cat Food | 3.50% | |
Pet Supplies | Dog & Cat Furniture | 3.50% | |
Pet Supplies | Dog & Cat Grooming | 3.50% | |
Pet Supplies | Dog & Cat Healthcare | 3.50% | |
Pet Supplies | Dog & Cat Litter | 3.50% | |
Pet Supplies | Farm Animal & Poultry Supplies | 3.50% | |
Pet Supplies | Fish & Aquatic Supplies | 3.50% | |
Pet Supplies | Reptile & Amphibian Supplies | 3.50% | |
Pet Supplies | Small Animal Supplies | 3.50% | |
Textiles & Soft Furnishings | Bedding | 4.00% | |
Textiles & Soft Furnishings | Fabrics & Sewing Supplies | 4.00% | |
Textiles & Soft Furnishings | Household Textiles | 4.00% | |
Tools & Hardware | Garden Tools | 4.00% | |
Tools & Hardware | Hand Tools | 4.00% | |
Tools & Hardware | Hardware | 4.00% | |
Tools & Hardware | Measuring Tools | 4.00% | |
Tools & Hardware | Power Tools | 4.00% | |
Tools & Hardware | Pumps & Plumbing | 4.00% | |
Tools & Hardware | Soldering Equipment | 4.00% | |
Tools & Hardware | Tool Organizers | 4.00% | |
Toys & Hobbies | Classic & Novelty Toys | 4.00% | |
Toys & Hobbies | DIY | 4.00% | |
Toys & Hobbies | Dolls & Stuffed Toys | 4.00% | |
Toys & Hobbies | Educational Toys | 4.00% | |
Toys & Hobbies | Electric & Remote Control Toys | 4.00% | |
Toys & Hobbies | Games & Puzzles | 4.00% | |
Toys & Hobbies | Musical Instruments & Accessories | 3.50% | |
Toys & Hobbies | Sports & Outdoor Play | 4.00% | |
Jewelry | Jewellery Accessories & Derivatives | Artificial Gemstones | 4.00% |
Jewellery Accessories & Derivatives | Gold | 4.00% | |
Jewellery Accessories & Derivatives | Jade | 4.00% | |
Jewellery Accessories & Derivatives | Natural Crystal | 4.00% | |
Jewellery Accessories & Derivatives | Non-natural Crystal | 4.00% | |
Jewellery Accessories & Derivatives | Pearl | 4.00% | |
Jewellery Accessories & Derivatives | Semiprecious Stones | 4.00% | |
Jewellery Accessories & Derivatives | Silver | 4.00% | |
Lifestyle | Automotive & Motorcycle | Auto Replacement Parts | 3.50% |
Automotive & Motorcycle | Car Electronics | 3.50% | |
Automotive & Motorcycle | Car Exterior Accessories | 3.50% | |
Automotive & Motorcycle | Car Interior Accessories | 3.50% | |
Automotive & Motorcycle | Car Lights | 3.50% | |
Automotive & Motorcycle | Car Repair Tools | 3.50% | |
Automotive & Motorcycle | Car Washing & Maintenance | 3.50% | |
Automotive & Motorcycle | Motorcycle Accessories | 3.50% | |
Automotive & Motorcycle | Motorcycle Parts | 3.50% | |
Automotive & Motorcycle | Quads, Motorhomes & Boats | 3.50% | |
Beauty & Personal Care | Personal Care Appliances | 3.00% | |
Books, Magazines & Audio | Children's & Infants' Books | 3.50% | |
Books, Magazines & Audio | Economics & Management | 3.50% | |
Books, Magazines & Audio | Education & Schooling | 3.50% | |
Books, Magazines & Audio | Humanities & Social Sciences | 3.50% | |
Books, Magazines & Audio | Lifestyle & Hobbies | 3.50% | |
Books, Magazines & Audio | Literature & Art | 3.50% | |
Books, Magazines & Audio | Science & Technology | 3.50% | |
Collections | Entertainment | 4.00% | |
Collections | Sports Collectibles | 4.00% | |
Collections | Trading Cards & Accessories | 4.00% | |
Computers & Office Equipment | Office Stationery & Supplies | 3.00% | |
Furniture | Children's Furniture | 4.00% | |
Furniture | Commercial Furniture | 4.00% | |
Furniture | Furniture Parts | 4.00% | |
Furniture | Indoor Furniture | 4.00% | |
Furniture | Outdoor Furniture | 4.00% | |
Home Improvement | Bathroom Fixtures | 4.00% | |
Home Improvement | Building Supplies | 3.50% | |
Home Improvement | Electrical Equipment & Supplies | 3.50% | |
Home Improvement | Garden Supplies | 4.00% | |
Home Improvement | Kitchen Fixtures | 4.00% | |
Home Improvement | Lights & Lighting | 4.00% | |
Home Improvement | Security & Safety | 3.00% | |
Home Improvement | Smart Home Systems | 3.00% | |
Home Improvement | Solar & Wind Power | 3.50% | |
Home Supplies | Bathroom Supplies | 4.00% | |
Home Supplies | Festive & Party Supplies | 4.00% | |
Home Supplies | Home Care Supplies | 4.00% | |
Home Supplies | Home Decor | 4.00% | |
Home Supplies | Home Organizers | 4.00% | |
Home Supplies | Laundry Tools & Accessories | 4.00% | |
Home Supplies | Miscellaneous Home | 4.00% | |
Kitchenware | Bakeware | 4.00% | |
Kitchenware | Bar & Wine Utensils | 4.00% | |
Kitchenware | Barbecue | 4.00% | |
Kitchenware | Cookware | 4.00% | |
Kitchenware | Cutlery & Tableware | 4.00% | |
Kitchenware | Drinkware | 4.00% | |
Kitchenware | Kitchen Knives | 4.00% | |
Kitchenware | Kitchen Utensils & Gadgets | 4.00% | |
Kitchenware | Tea & Coffeeware | 4.00% | |
Sports & Outdoor | Ball Sports Equipment | 4.00% | |
Sports & Outdoor | Camping & Hiking Equipment | 4.00% | |
Sports & Outdoor | Fan Shop | 4.00% | |
Sports & Outdoor | Fitness Equipment | 4.00% | |
Sports & Outdoor | Leisure & Outdoor Recreation Equipment | 4.00% | |
Sports & Outdoor | Sport & Outdoor Clothing | 4.00% | |
Sports & Outdoor | Sports & Outdoor Accessories | 4.00% | |
Sports & Outdoor | Sports Footwear | 4.00% | |
Sports & Outdoor | Swimwear, Surfwear & Wetsuits | 4.00% | |
Sports & Outdoor | Water Sports Equipment | 4.00% | |
Textiles & Soft Furnishings | Bedding | 4.00% | |
Textiles & Soft Furnishings | Fabrics & Sewing Supplies | 4.00% | |
Textiles & Soft Furnishings | Household Textiles | 4.00% | |
Tools & Hardware | Garden Tools | 4.00% | |
Tools & Hardware | Hand Tools | 4.00% | |
Tools & Hardware | Hardware | 4.00% | |
Tools & Hardware | Measuring Tools | 4.00% | |
Tools & Hardware | Power Tools | 4.00% | |
Tools & Hardware | Pumps & Plumbing | 4.00% | |
Tools & Hardware | Soldering Equipment | 4.00% | |
Tools & Hardware | Tool Organizers | 4.00% | |
Toys & Hobbies | Musical Instruments & Accessories | 3.50% | |
Sports & Outdoors | Collections | Sports Collectibles | 4.00% |
Sports & Outdoor | Ball Sports Equipment | 4.00% | |
Sports & Outdoor | Camping & Hiking Equipment | 4.00% | |
Sports & Outdoor | Fan Shop | 4.00% | |
Sports & Outdoor | Fitness Equipment | 4.00% | |
Sports & Outdoor | Leisure & Outdoor Recreation Equipment | 4.00% | |
Sports & Outdoor | Sport & Outdoor Clothing | 4.00% | |
Sports & Outdoor | Sports & Outdoor Accessories | 4.00% | |
Sports & Outdoor | Sports Footwear | 4.00% | |
Sports & Outdoor | Swimwear, Surfwear & Wetsuits | 4.00% | |
Sports & Outdoor | Water Sports Equipment | 4.00% |
如何按产品细分类目计算您的市场佣金
示例 1：仅订购一种类目的产品。
买家购买一把吉他。
原价：MYR 1000
卖家折扣：MYR 100
折扣后小计：MYR 900
吉他的子类别是家居与生活 -> 玩具和爱好 -> 乐器及配件； 因此，适用的市场佣金率为 3.5%（不包括 VAT）。
市场佣金计算如下：
原价 | MYR 1000 |
卖家折扣 | MYR 100 |
折扣后小计 | MYR 900 |
佣金率 | 3.5% |
SST税 | 10% |
后佣金率 | 3.85% |
市场佣金费= 折扣后小计 x SST 后佣金率 | MYR 34.65 |
FAQ
谁将被收取佣金费用？
马来西亚 TikTok Shop 平台上的所有 TikTok Shop 卖家。
什么是“有效订单”？
有效订单是指已经成功交付给买家并被买家接受的已付款订单。 取消或全额退回或退款的订单不被视为有效订单。
如何收取佣金？
市场佣金费用将直接从订单结算中扣除。
市场佣金是否已含税？
上述表中的市场佣金费率不包括 SST税。
每笔订单扣除的市场佣金包含SST税。
市场佣金是否有豁免？
是的。 有两项豁免。
新入驻TikTok Shop 马来西亚的店铺在入驻起 90 天内免收市场佣金。
对于客户通过商城成功购买的产品，卖家将享受 0% 的市场佣金豁免。 政策详情如下：
适用卖家：所有卖家。
适用场景：如果客户通过 TikTok 应用内的商城成功购买产品，则该订单的相应产品将被视为可免除市场佣金的产品。 根据购物中心 0% 豁免政策，该产品将获得 0% 市场佣金豁免。
本政策生效日期：2023年8月11日10:00起至另行通知
只有来自这 2 个入口点（标有方形红色框）的产品才会被视为商城入口点：
我在哪里可以查看有效订单所收取的佣金金额详情？
您可以在TikTok Shop 卖家中心->资产->订单结算账单->查看详情中看到。
注意：屏幕截图仅供参考。 实际界面显示和费率可能有所不同。
退款流程是什么样的？
如果整个订单被退回，则全额佣金将退还给卖家。 如果部分订单被退款，则退款商品所收取的佣金将退还给卖家。
由于这是一项应收费用，是否会收到一张发票，发票是否会写 TikTok Shop 当月收取的全部市场佣金金额？
是的，您将在下个月收到上个月计费周期的发票。 您可以前往财务->发票中心->平台服务费下载发票。
注：佣金费用目前列在平台服务费发票下。
注意：屏幕截图仅供参考。 实际界面显示和费率可能有所不同。
如果 TikTok Shop 上有一个新类目，而我的产品恰好属于该类目，那么市场佣金费率是多少？
我们将在新类目推出之前指定特定的市场佣金费率。 但是，如果尚未为新类目指定具体费率，则默认情况下，市场佣金费率为 2.0%。
如果我不确定我的产品的市场佣金费率是多少，会发生什么？
您可以在 TikTok Shop 卖家中心 -> 帮助中心联系我们的支持团队。
或者您也可以在“票证日志”中提交查询票证，或者请随时通过“在线支持”联系我们的支持代表
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